Call Center Manager Muthoot Finance

from 7 to 12 year(s) of Experience
₹ 6,00,000 - 8,00,000 P.A.

Job Description

Job Description

Roles and Responsibilities

  • ORGANISATION:

Muthoot Finance Ltd., the Flagship Company of The Muthoot Group, having 20 Business Divisions and a network of 5330+ branches spread across the country, is inviting applications for the following positions


  • ROLE
  • Head the Inbound & Outbound call center for the Financial Products
  • Lead a team of about 200 Executive Call center Team in ensuring top class service delivery to all Customers
  • Clarify questions from Customers On financial Doubts & Benefits & Generate leads through outbound campaign etc
  • Resolve complaints, if any, as per the SLA
  • Continuously improve on the quality of service, measure performance, report to the senior management on a daily basis.
  • CANDIDATE
  • 8-12 years of call center, currently handling the role of Manager
  • Domestic call center of Outbound experience preferred
  • Should be able to handle the call center responsibilities independently
  • Excellent communication and leadership skills
  • Graduate
  • SALARY : 8- 12 LPA
  • LOCATION: Bangalore

Key Skills Domestic Call Center Calling Call Center

Education-


Any Graduate in Any Specialization Can apply


Interested Candidates can share their update resume on selectionblr@muthootgroup.com






Role:Telecalling/Telemarketing Executive

Salary: 6,00,000 - 8,00,000 P.A.

Industry:Banking, Financial Services, Broking

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Employment Type:Full Time, Permanent

Education-

UG:Any Graduate in Any Specialization

PG:

Doctorate:

Company Profile

Muthoot Finance

The Muthoot Group, is today a household name in India. It consists of 18 diversified divisions

and is spread across the nation through over 4500 branches with a global presence in 6 other

countries. Over 253,000 customers transact with The Muthoot Group every day. The Group,

since inception in 1887 has served over 48 cores customers. The story of The Muthoot Group is

built on the foundations of passion, commitment, honesty, traditions and values. Our principle of

continuous growth and expansion forms the essence of allur activities.

The Group recently celebrated 130 years of unblemished business excellence providing services

to millions of underserved Indians leading to Financial Inclusion even in the most remote and

rural areas of the country. Since its inception, The Muthoot Group has been transforming lives of

millions of Indians across the country, giving wings to their dreams and creating successful

realities. The Muthoot Group has not only grown exponentially but has also facilitated growth

for a sizeable population of the country that falls in the underserved category.

Company Info
View Contact Details+

Contact Company:Muthoot Finance

Address:Muthoot Corporate office Bangalore