Roles and Responsibilities
Muthoot Finance Ltd., the Flagship Company of The Muthoot Group, having 20 Business Divisions and a network of 5330+ branches spread across the country, is inviting applications for the following positions
- Head the Inbound & Outbound call center for the Financial Products
- Lead a team of about 200 Executive Call center Team in ensuring top class service delivery to all Customers
- Clarify questions from Customers On financial Doubts & Benefits & Generate leads through outbound campaign etc
- Resolve complaints, if any, as per the SLA
- Continuously improve on the quality of service, measure performance, report to the senior management on a daily basis.
- 8-12 years of call center, currently handling the role of Manager
- Domestic call center of Outbound experience preferred
- Should be able to handle the call center responsibilities independently
- Excellent communication and leadership skills
- SALARY : 8- 12 LPA
- LOCATION: Bangalore
Key Skills Domestic Call Center Calling Call Center
Any Graduate in Any Specialization Can apply
Interested Candidates can share their update resume on firstname.lastname@example.org
Salary: 6,00,000 - 8,00,000 P.A.
Employment Type:Full Time, Permanent
UG:Any Graduate in Any Specialization
The Muthoot Group, is today a household name in India. It consists of 18 diversified divisions
and is spread across the nation through over 4500 branches with a global presence in 6 other
countries. Over 253,000 customers transact with The Muthoot Group every day. The Group,
since inception in 1887 has served over 48 cores customers. The story of The Muthoot Group is
built on the foundations of passion, commitment, honesty, traditions and values. Our principle of
continuous growth and expansion forms the essence of allur activities.
The Group recently celebrated 130 years of unblemished business excellence providing services
to millions of underserved Indians leading to Financial Inclusion even in the most remote and
rural areas of the country. Since its inception, The Muthoot Group has been transforming lives of
millions of Indians across the country, giving wings to their dreams and creating successful
realities. The Muthoot Group has not only grown exponentially but has also facilitated growth
for a sizeable population of the country that falls in the underserved category.
Contact Company:Muthoot Finance
Address:Muthoot Corporate office Bangalore